Flagship Medical is the first durable medical equipment provider to join Prepared Health's enTouch network. The Huntingdon Valley, Pennsylvania-based company hopes referrals from hospitals and skilled nursing facilities will follow.
Gloria Shields knows that some hospital networks have hundreds of providers to choose from when they discharge patients who need at-home care. As director of transitional care at Bowes In Home Care, she wants the Crystal Lake, Illinois home health agency to stand out in a crowded field.
Visiting Nurse Association Health Group (VNAHG) logs 60 to 100 patient referrals a day, mostly from well-established hospital partners who want to pair newly discharged patients with home-based health services.
Innovative Partnership Will Deliver on the Promise of Better Care at Home
PreparedHealth today announced that FOX Rehabilitation has joined the enTouch Network to streamline health-related communication around their patients. FOX Rehabilitation is a clinician-owned and operated professional private practice of full-time physical, occupational, and speech therapists, built on the foundation of Geriatric House Calls™, with over 950 clinicians practicing in 16 states and growing. FOX Rehabilitation intends to roll out enTouch in their Pennsylvania and New Jersey markets, with a focus on care transition management and care coordination. The partnership is a significant step in expanding the care continuum in the area, keeping to the enTouch promise of connecting providers from hospital to home.
As rehabilitation, home health, and private care organizations expand their footprints and focus on service delivery, enterprise level visibility, control, and workflow flexibility become critical. These seemingly competing needs have led to many of these organizations turning towards centralized models for intake. When such a model is implemented, referrals from a single region, or from the entire country, can be managed and distributed by a singular office — essentially a hub for all referrals sent to your health system and affiliates. As is quickly becoming evident, managing transitions in this way produces a multitude of benefits:
We sat down with one of our hospital case managers to better understand how enTouch helps him on a day-to-day basis. What was the biggest thing he said? Communication...it’s a hot topic in healthcare and, in an industry that relies heavily on fax machines, it’s not always easy. Here’s a quick patient story that clearly outlines how increased, real-time communication can have a direct impact on patient care and outcomes.
As the number of seniors continues to rise in the United States, so does the need for home health agencies that are instrumental in providing lower cost, long-term care in the home. Among the 67,000 long-term care providers who took care of over 9,000,000 patients in the year 2014, the CDC reports that roughly 13,000 were home health agencies charged with taking care of patients in the home. In the recent years, the increasing pressure from the Centers for Medicare and Medicaid Services to bundle payments and reduce hospital readmissions has led hospitals to seek out home health agencies that can provide the most optimal and efficient care for their patients in the post-acute care setting. Now is the time for home health agencies to differentiate themselves in a fragmented market. A sound marketing strategy, consisting of three key steps, can make a meaningful difference.