Marie Ruiz, case manager and lead assessment coordinator at Jefferson Health Care Center, is a fierce advocate for her patients. But she doesn’t always win.
Case managers are often the unsung heroes in a patient’s recovery. In conjunction with National Case Management Week, we asked for nominations for influential case managers who deserve some extra recognition. We were looking for professionals who are passionate about their work and go the extra mile for their patients. We found all that and more.
What great timing for the ACMA (American Case Management Association) National Conference to be hosted in Houston this year! The winter has dragged on and on in the Midwest and our Chicago team definitely enjoyed the 80 degree temps. Cheering on the Houston Rockets during a playoff game was certainly a bonus! But more importantly, as with all great conferences, I had the opportunity to learn from and engage with folks from across the country. Stepping back and hearing about the challenges that case managers face as well as about the innovations that are on the horizon convinced me that the field is ripe for disruption.